Privacy Policy

Data Controller Information

nogoarohjx d.o.o. is the data controller for your personal information. Our registered office is located at Trubarjeva cesta 58, 2076 Maribor, Slovenia. Registration number: 3698521472, VAT number: SI36741258. For privacy-related enquiries, please contact us at privacy@nogoarohjx.world or call +386 24 970 757.

Data We Collect

The data we collect depends on how you interact with our services. We collect personal information that you voluntarily provide to us, as well as information automatically collected through your use of our website and services.

Information You Provide

• Contact information including name, email address, phone number, and company details
• Business information such as company size, project requirements, and industry details
• Communication records including enquiries, support requests, and correspondence
• Account information for our analytics platform including login credentials and preferences
• Project data and analytics information you upload to our platform

Automatically Collected Information

• Website usage data including pages visited, time spent, and navigation patterns
• Technical information such as IP address, browser type, device information, and operating system
• Cookies and tracking technologies data as described in our Cookie Policy
• Platform usage analytics including feature utilisation and performance metrics

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, legal obligations, and your consent where required. The specific purposes for which we process your personal information include:

• Providing and maintaining our construction analytics services and platform
• Responding to your enquiries, support requests, and business communications
• Processing service agreements and managing client relationships
• Improving our services through analytics and user feedback
• Sending relevant business communications and service updates
• Ensuring platform security and preventing fraud or misuse
• Complying with legal obligations and regulatory requirements
• Marketing our services to existing and prospective clients with appropriate consent

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please review our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in delivering our services, subject to appropriate data protection agreements
• With professional advisers including legal, accounting, and consulting services
• To comply with legal obligations, court orders, or regulatory requirements
• To protect our rights, property, or safety, or that of our clients or the public
• In connection with business transactions such as mergers or acquisitions, with appropriate safeguards

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods vary depending on the type of information and legal requirements. Contact information and business communications are typically retained for seven years after the end of our business relationship. Platform usage data and analytics information are retained for the duration of your service agreement plus three years. Marketing communications data is retained until you withdraw consent or for three years, whichever is sooner.

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information in certain circumstances
• Restriction: Request limitation of processing in specific situations
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdraw consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us at privacy@nogoarohjx.world or +386 24 970 757. We will respond to your request within one month, or inform you if additional time is required.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data transmission, regular security assessments, and staff training on data protection principles. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as EU Commission adequacy decisions, Standard Contractual Clauses, or other approved transfer mechanisms under GDPR.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may provide additional notice through email or other communications.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us using the following methods:

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.